Click the join now button at the top of this page and create an account.
If you’ve made purchases in the previous year (starting June 14, 2023) be sure to create your account using the same email address you used at checkout so that you get access to those points.

You can earn points two ways:
- Making a purchase on the site
Completing an activity -
Visit the “ways to earn points” section of our loyalty page to learn more and the point value associated with each action.

Redeeming your points is easy! Make sure that you are logged into your account and during checkout select from the list of reward options available to you. Only one reward can be redeemed per transaction.

Yes, you can combine loyalty points with other site offerings with some exceptions. See the disclaimers on individual promotions for more information and details.

Yes, points associated with purchases within the last 12 months (starting June 14, 2023) will populate your points balance once you create an account.

To account for the standard returns window, points do not enter your account until 30 days from the date of your purchase.

Simply log into your account and you will see your total points balance. You can also click the “REWARDS HISTORY” button to see your points history in detail.

Yes, points expire 365 days after the purchase or activity was completed.

Here are the most common causes of this issue:
(1) You were not logged into your account when the purchase was made
(2) The purchase was made within the last 30 days. Points are not valid until 30 days from the date of the purchase to encompass the returns window.
(3) The purchase was made using a different email address at checkout.

We only reward points to “verified buyers” (i.e. ). customers who complete the automatic review request email that is sent 14 days after your order is shipped. If you submit a review directly on the site - instead of via the review request email - you will not be rewarded loyalty points.

Tiers are calculated based on customer purchase history for the last 12 months. Each tier comes with a unique set of perks. Make sure you are logged into your account when you make a purchase so that it counts towards your tier status. You also must be logged into your account to take advantage of any of the perks that come with each tier.

VIP statuses are calculated on a rolling 12 month basis. In other words, a dynamic 12-month period starting when a given customer reaches a certain tier.

For example, if you become a VIP on September 9th, 2023, then you will retain that tier until September 9th, 2024, at which point your new tier will be recalculated based on the amount you have spent in the trailing 12 months.

30 days must pass from the date of purchase that qualified you for the new tier. This time gap is to encompass the returns window. If 30 days have passed and you still do not see your perks, please make sure that you are logged into your account.

June 14, 2023 we relaunched our rewards program. Point value is now $1 = 1 point instead of $1 = 10 points. Customers in our program prior to this date have had their points recalculated to reflect this adjustment. No points were lost during this conversion.

Please reach out to info@lafco.com or call us at 800-362-3677.